All iGRAIN® products are tested prior to packing and transport. For your optimum benefit either on-line commissioning or on-site commissioning, and operator training is required. Our commissioning is performed by iGRAIN® specialists who have access to the latest training and knowledge regarding our products.
A lot of our systems is sold including a specific number of commissioning hours on-line or an on-site commissioning. Your order confirmation/invoice will state if you have commissioning included. Also, you should take contact with us about 6 weeks before you desire on-site commissioning and 1 week before you desire on-line commissioning, so we may plan for smooth process of commissioning together.
Our commissioning is dependent upon the quality of your installation. If you have followed our installation manuals including the checks, then the commisionin should be smooth, however if we encounter a lot of errors in the installation then the commissioning will be time consuming. Prior to commissioning, we will ask you to document your installation. We will guide you in this, to make sure the commissioning is efficient.
When commissioning the iGRAIN® field specialist will do a thorough diagnostic to make sure that the system is running to its optimal regardless of the site location and unknown factors that are existing at industrial sites.
Post on-site commissioning we will train and equip the operator(s) with the knowledge and skillset to run and service the iGRAIN® system.
For more information or an offer for on-line or on-site commissioning of your iGRAIN® systems please contact the service center either by mail or phone at:
A member of the iGRAIN® service team will get back to you ASAP to assess your needs and guide you during the further process.