Should you experience needs for repair of iGRAIN products, please always contact our Service center.
We need your invoice number to help you establish if the repair is covered by the warranty and rule out any misunderstandings regarding the installation and the product’s functions.
An iGRAIN service team member will assess, if we need you to send the product to us or an on-site service visit is needed. We’ll inform you on the process of your specific repair.
If a warranty repair is the case, please see here.
If a warranty repair is not applicable, you will be informed accordingly, and the estimated cost will be provided according to our standard procedures.
For repair and warranty service please contact us us either by mail or phone at:
A member of the iGRAIN service team will get back to you ASAP to assess your needs and guide you during the further process.